Returns & Exchanges

At Toytown Toronto, we want you to be completely satisfied with your fashion finds. If your purchase doesn't fit perfectly or meet your expectations, we offer a hassle-free 30-day return policy for all unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the unworn garments in their original packaging, ensuring all designer tags and labels remain intact.

• 3.
  Ship to Toytown

  Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location across the GTA.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.